Terms & conditions

CANCELLATION POLICY

Flexible Rate: no charge is made before departure. Cancellation at no cost up to 7 days before arrival. After that, we will charge for 1 night. In the event of no-show or an early departure, we will charge the cost for the entire stay.
Non-Refundable Rate: the amount for the entire stay is charged at the time of booking. In case of cancellation, changes, no-show or early departure, no refund is available.


PAYMENT

We accept the following cards: VISA, AMEX, MASTERCARD, CARTA-SI and BANCOMAT. Cash payment is limited, by Italian law, to € 1.999,00. If you want to pay a higher amount in cash, please present the enclosed declaration at check-in, with which you confirm that you are not a resident of Italy. The limit will then be raised to € 15,000.00.


OVERBOOKING

In the event of overbooking, we rebook the reservation at a 5-star hotel nearby.


MISCELLANEOUS

A continuous stay in the same room, especially during high season, is not guaranteed. A room change might be necessary and will be communicated on arrival. For detailed information about your stay, please get in touch with our reservation office.
Some services mentioned on the web-site may only be available at certain times of the year.
The photographs of the rooms on the hotel website are representative of the category and not necessarily for each individual room.

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